The integration of chatbots and virtual assistants is set to redefine customer relationship management (CRM) in 2025. With advancements in artificial intelligence (AI) and natural
As the digital landscape evolves, CRM security becomes increasingly critical. In 2025, businesses face new and complex security threats that can compromise customer data and
As businesses become more committed to environmental responsibility, integrating sustainability into CRM strategies is essential. A sustainable CRM approach not only supports green business practices
